Frequently Asked Questions
General Information
What is The Puff Pantry?
The Puff Pantry is an online shop offering high-quality, chef-themed products, including gummies and blunts. Our motto is: "Where Everybody Eats."
How Is This Legal?
The Hemp Farming Act of 2018 was a proposed law to remove hemp (defined as cannabis with less than 0.3% Delta-9 THC) from Schedule I controlled substances and making it an ordinary agricultural commodity. Its provisions were incorporated in the 2018 United States farm bill that became law on December 20, 2018.
THCa, CBD, Delta-8 THC, and all products on our website are derived from federally legal hemp. This means, they are federally legal, thanks to the Farm Bill of 2018.
Each state has their own laws relating to legality of hemp-derived products.
Will These Get Me High?
There are a lot of varrying opinions about THCa, Delta8 and other hemp derived THC products, but the general answer is YES. These products are all intoxicating. Each with different potency.
THCa should be considered equal to the equivalent dispensary product.
Delta8 is about 60% potency of regular THC, where THCp can be roughly 33x stronger.
We sell 10 different hemp cannabinoids that are all are intoxicating to different effects and potency levels.
Our recommendation is start with Delta8 or THCv if you’re new, and go with THCa flower and products if you’re experienced.
If you like edibles, we recommend our Delta9 THC gummies. Yes, its the real thing, yes its legal from hemp, and yes they are intoxicating!
Is Hemp The Same As Cannabis?
Yes! Except there are different testing limits that make only some cannabis, also considered hemp. And if cannabis is grown in a way that meets those testing standards, and grown by someone with a hemp license, then cannabinoids from that hemp are federally legal, thanks to the Farm Bill of 2018. There are hundreds of different cannabinoids that come from cannabis and hemp, Like THCa and CBD.
Each state has their own laws relating to legality of hemp-derived products. It is your responsibility to know whether these products are safe in your respective state.
Quality Guarantee?
We guarantee the quality of every order! If your product arrives broken or faulty, we will replace it with no cost to you. If you decide you don’t like it for any other reason, ship it back and we will offer you a credit or replacement! You never have to worry about wasting money with the Bay Smokes family! Just reach out to our team and we will be happy to help out! For more info on refund and exchange policy.
Are THCa Products Legal?
Yes! Since it contains less than 0.3% D9 THC by dry weight, THCa flower is federally legal under the 2018 Farm Bill.
Some states have since gone back and specifically made THCa or other cannabinoids illegal, though, so you’ll have to check your local laws to make sure that you can legally smoke THCa flower.
Ordering & Payments
How do I place an order?
You can place your order directly on our website or through a sales associate via Telegram. Self-service orders are encouraged for faster processing.
What payment methods do you accept?
We accept USDT, USDC, Zelle, Cash App, Cash in Mail, and Wire Transfer, with discounts available for certain methods.
Do I need to verify my identity before ordering?
Yes, we require a video verification or a video call with @ThePuffPantryChef on Telegram.
Shipping & Processing
What are your shipping options?
We offer UPS 3-Day Select and USPS Priority, with overnight labels for larger orders using Cash in Mail. 2-day shipping is available for $35 per pound.
Do you offer free shipping?
Yes, free shipping is available for orders over $500. A flat rate of $25 applies for orders under $500.
How does shipping insurance work?
We provide insurance for delayed packages, offering store credit for any shipping delays.
When will my order be processed?
Orders placed before 12:30 PM PST are processed the same business day. Orders after that time are processed the next business day.
How do I get a shipping quote for non-flower items?
Non-flower items require a custom shipping quote at the time of order. Contact us or your sales associate for more details.
Do you offer international shipping?
Currently, we only ship within the United States.
Order Modifications & Cancellations
What if I need help with my order?
You can reach out to us via social media at @The.PuffPantry (Instagram) or @ThePuffPantryChef on Telegram for assistance.
Can I cancel or modify my order?
Please contact us immediately for changes or cancellations. Once your order is processed and shipped, modifications may not be possible.
Special Offers
Is there a minimum order requirement?
There is no minimum order requirement. However, free shipping is offered for orders over $500!
Need a quick response?
Reach out to us on Telegram for fast, reliable support!
@ThePuffPantry